evolution creations
when you put your mind to it, anything is possible
when you put your mind to it, anything is possible
So I bring to you a question that at first gave me a bit of shock and believe me at this time of night that’s something that I could do without!
When I went to the Comcast’s website here and here, I found something truly interesting. A message appeared to me:
KRYOGENIKS EBK and DEFIANT RoXed COMCAST
sHouTz To VIRUS Warlock elul21 coll1er seven
and
Error. Page cannot be displayed. Please contact service provider for more details.
now I thought I was out of my mind, but when I check with trusty old MegaProxy.com I got the same thing! So you can imagine before checking Megaproxy what my first reaction was–HOLY CRAP I JUST GOT HACKED! Now just for kicks, I call my buddy up to see what his computer gets, and he mysteriously states to me, “Dude, site came up fine”. I panicked! So I jump on my other boxes just to make sure and sure enough, same thing.
Now since I’m using OpenDNS as my DNS services instead of the ISP provided DNS (by the way, go to OpenDNS and signup!) and the IP address that came up when I tried to resolve comcast.net was:
205.172.189.131
Which resolved to some Vinson Supply Company. Weird. I did a cache refresh, and a new IP came up:
209.62.20.186
now this one resolves to ThePlanet. Again weird. I’d assume that for an ISP, they would use IP addresses that resolve to their own space. Checking comcast.com, I see that the IP resolves to 68.87.60.144, and that has a WHOIS to Comcast Cable Communications, which is what I would expect.
Checking the DNS, I see that the name servers are to Network Solutions? Weird again, seeing that comcast.com uses name servers ns1-auth.sprintlink.net through ns3-auth.sprintlink.net. Wouldn’t comcast.net use the same type of name servers?
At any rate, my panic attack has eased up a bit, but what’s truly frustrating is that I chatted with their online support and these were the responses that they provided:
Christine Marie(Wed May 28 2008 23:45:39 GMT-0500 (Central Daylight Time))>
Our comcast.net site is down as of this moment due to ongoing maintenance. Do not worry you will access our site once the maintenance is complete. We truly apologize for the current inconvenience.Christine Marie(Wed May 28 2008 23:50:47 GMT-0500 (Central Daylight Time))>
Comcast.net site will be restored shortly once the maintenance is complete. We are truly sorry for the inconvenience but we do not have an estimated time when this will occur.Christine Marie(Wed May 28 2008 23:54:15 GMT-0500 (Central Daylight Time))>
Because our higher fixed agency did not give us the estimate time when this will be done. But rest assured you will have your comcast.net services back on in no time if not tonight it will be back tomorrow morning.
What kind of responses are those! And what is a “higher fixed agency”? Come on now! For the money I pay to comcast each month, and they don’t get anything from me in terms of customer contacts each month, this ONE time I ask for something, you would think that they could be more upfront with me and just tell me that there is a problem, and they don’t know exactly what it is, nor an estimated time of repair and give me a months credit on my service. That will at least calm me down until someone gets to the bottom of this and confirms either something horrible went wrong and they were hacked, or this was just all a big misunderstanding!
May 28, 2008 - 11:50 PM
same problem here. live phone support said it’s “scheduled maintenance”. bullcr-p! then why wasn’t i notified beforehand?! i think they were hacked.
suggest everyone ask for some money back! not for getting hacked; that could happen to anybody – but for not coming out with the truth!
May 29, 2008 - 1:09 AM
Yikes, That doesn’t look too good for Comcast. I’m getting a Network Solutions error page now…
-david (from OpenDNS)
May 29, 2008 - 1:25 PM
Wow, David you posted to my blog, I’m supremely impressed! I love what you have done and created with EveryDNS and OpenDNS, both services that I use often and frequently! Kudos and keep up the good work!