So my posts thus far have been fairly good regarding Archlord, but I am sadden to say that there seems to be one place they are lacking–that is how they make money! Seems kinda odd, but I have tried to go into the game and purchase “Chantra” which is the credit that you can purchase with actual money, that will get things in game that will enhance your game play. The instructions online say to go to the COG account page and login, but when I go there, I don’t see any option to purchase. I had a buddy of mine check his account, and the same thing there, one account has it, the other doesn’t. It would seem like a game that is free would rely on these methods to generate extra revenue!

The other disappointing aspect was the fact that when I emailed into their Support team, I got a canned answer, so obviously they never read the original email. Having worked in, and continue to work in a service delivery industry, that would seem to me very poor service.